Welcome to Grove Road Surgery
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Please see 'Further Information' for the history of our practice and the services we offer.
COVID VACCINATION PROGRAMME 19th January 2021
Our GP Federation, SDHC, is delivering the vaccination programme on behalf of the Practice. They are currently working through the Governments national priority list of people who need to receive a COVID-19 vaccination. As of today, over 50% of over 80 year olds have received a vaccination. By the end of today, 19 January 2021, SDHC will have attempted to contact all patients on the list at least once.
If patients who are over the age of 80 have not heard from SDHC Thursday 21st of January, an appointment letter will be sent to them. The letter will detail their appointment date and time. This should arrive with patients within the next two or three days, post allowing, and the appointments will be from Sunday 23rd onwards.
Following patient feedback, appointments will be offered between 10.00 and 15.00. The aim is to complete the first vaccination for the vast majority of over 80 vaccinations by Saturday 30th January.
At the same time that the over 80’s are being called, the Government has also asked that other groups are prioritised for vaccinations. These include health and social care workers, care home residents and staff.
You are probably also aware that the Government has also asked that people over 70 and the extremely clinically vulnerable start being called for vaccinations. We continue to prioritise the over 80s before moving onto the next group of patients. Please be assured that we are vaccinating people as fast as we can, in line with government priorities and within the limited supply of vaccines we have received to date.
You will be hearing from SDHC very soon. Please DO NOT contact your Practice about the Covid vaccination programme.
Grove Road Surgery has been rolling out COVID-19 vaccinations via their GP Federation (SDHC). We started vaccinating the over 80’s before Christmas. You will be contacted by SDHC for an appointment in order of national guidance but you need to be aware that our vaccine supplies are limited and we have no control over deliveries.
Please DO NOT call the your GP Practice about this. For further information visit
Thank you for your support.
The NHS will contact you when it is your turn to receive the vaccination. Please do not contact the Practice in the meantime regarding when and where the vaccine will be available. For more information, please use this link: https://www.sussexhealthandcare.uk/keepsussexsafe/sussex-covid-19-vaccination-programme/?fbclid=IwAR3fRC_4pInT25mnYhpnSCblvFfeSkExyz1gg0Fv8p386tC3XXagMfjDI7g
We are obligated to provide a safe environment in which to deliver clinical care during the current pandemic. We are however sure that you will understand that we cannot ever guarantee a completely covid free environment and we try and minimise any risk to you in several ways. One way is by cleaning any hard surfaces and/or equipment used in clinical rooms before you arrive and after you have left. We also ask that you wear a mask and/or face shield when visiting for an appointment, this is to protect you against any airborne virus particles that may be transmitted within our busy clinical environment. If you either refuse or cannot wear a mask this does increase the risk of you catching covid when you visit the surgery and consequently potentially becoming seriously unwell.
At present we have quite basic personal protective equipment at the surgery so where we feel the risk is too great to either you and/or the clinicians seeing you, we may ask you to attend a facility that is remote from the surgery. This may for example mean the hospital for blood tests where they are better resourced to manage this risk. Thank you for your understanding.
Cervical screening – Jo’s Trust information resources – FOR INFORMATION
On behalf of Helen Beddow, Senior Project Manager
Jo’s Trust has developed and published a short film which demonstrates what it is like to arrive at a GP surgery for a cervical screening appointment during the COVID-19 pandemic. The film aims to reassure patients that if they have been invited to attend then it is safe to do so, and can be accessed via the following link: https://twitter.com/JoTrust/status/1335951008242028546?s=20.
Jo’s Trust has also created an information resource in partnership with the Royal College of Obstetricians and Gynaecologists for people that are offered or who have had LLETZ treatment for cervical cell changes. This follows their ‘Not So Simple‘ report last year, which found that many women and people with a cervix who had LLETZ felt uninformed about the procedure and unprepared for potential side effects. This resource therefore provides a comprehensive guide to the procedure, the benefits, follow up and where to get support to deal with side effects such as bleeding and pain. It can be accessed via the following link: https://www.jostrust.org.uk/shop/cervical-screening-and-cervical-abnormalities/download-only-information-booklet-lletz
BOOK YOUR FLU VACCINATION WITH US TODAY
We are now taking bookings for your annual flu vaccination. If you are eligible for the flu vaccine Please call our reception team to book your appointment now.
For more information about the NHS Flu Campaign and to check eligibility, please see https://www.nhs.uk/conditions/vaccinations/flu-influenza-vaccine/
Due to the current concerns regarding COVID-19, the surgery has put in place the following control measures to ensure your health and safety and that of its staff.
Strict social distance rules will be adhered to within the surgery and we hope this will adhered to outside the immediate area of the surgery.
Please arrive at your allotted time and be prepared for bad weather – there will be no waiting room facility and we aim to avoid a queue forming outside the surgery.
Patients are expected to wear face masks – NO face mask NO vaccine
Please inform surgery reception BEFORE your appointment if you have mobility problems that require to use a walking aid/wheelchair and/or if you are currently unwell with symptoms associated with COVID-19 > Hi temp, cough, breathing problems
You will have your temperature checked on arrival and will be asked to sanitise your hands
The surgery toilets WILL BE OUT OF USE
Due to expected high attendance, other concerns you may have WILL NOT be discussed. The surgery will be open that day for flu vaccinations only
You will be asked to expose the arm you wish to have your vaccine. Please refrain from taking your coat/top completely off and placing them on the floor. This is to avoid cross infections.
Booking Now for patients 65 and over and patients under 65 and eligible due to clinical condition:
Please note that, following the recent announcement that additional patients will be eligible for this year's flu vaccination, please be aware that we are awaiting further information from NHS England and Public Health England. If you are aged between 50 and 64 and not in a clinical at risk group, the earliest you will be offered a flu vaccination is November, providing there is sufficient vaccine. No appointments will be offered for people in this age group until then. This is to ensure that those who are most at risk are vaccinated first.
Please note that due to family circumstances Dr Bandara will be leaving Grove Road Surgery at the end of August 2020. Please be assured that continuity of patient care will be maintained by Dr Verghese, Dr Grant and our paramedic practitioners. Dr Derry and Dr Nayak will also be joining us as long term locums.
Letter re exemption from face coverings Click Here
Government advice on use of face coverings can be found here:
Face covering exempt card - a card which indicates that you have a hidden disability and have a reasonable excuse not to wear a face covering please click on the link for further information : https://hiddendisabilitiesstore.com/hidden-disabilities-face-covering.html
If you are asked to attend Grove Road Surgery for an appointment with a Clinician or a Nurse, you must wear a face mask or any type of face covering just before entering the surgery, to protect yourself and others during your visit.
EXCEPTIONS: Children under 5 years of age are not expected to wear a face covering and children who cannot manage a face covering are not expected to wear one
Face coverings have 2 benefits:
- It can potentially stop the spread of droplets from an infected person or symptom-less carriers to others. So, if you cough or sneeze, it catches the droplets.
- It is a reminder not to touch your own face or mouth. (It is important to also remember that if you keep touching your mask this can result in “hand to mouth” transmission of the virus).
Please remember that social distancing and effective hand washing are the best ways of protecting ourselves and each other and face masks are not a replacement for this.
Thank you for your cooperation and understanding.
*** Images sent digitally***
Please note that by sending your digital image as part of a consultation or prior to one, you are consenting to us storing the image(s) within your records for use in your medical care.
FROM TODAY (18.3.20) THE SURGERY IS OPEN FOR BOOKED APPOINTMENTS ONLY.
PLEASE TELEPHONE FOR ANY OTHER ENQUIRES.
WE HAVE HAD TO TEMPORARILY SUSPEND ONLINE BOOKING FOR APPOINTMENTS BECAUSE OF CORONAVIRUS AS WE NEED TO TRIAGE PATIENTS WITH PRESENTING SYMPTOMS. WE APOLOGISE FOR ANY INCONVENIENCE.
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
NHS 111 has a website that you can use to see if you need medical help and advise you what to do : https://111.nhs.uk/
DO NOT go to a GP surgery, pharmacy or hospital. Stay indoors and avoid close contact with other people. Call 111 if you need to speak to someone.
We are proud to support the MacMillan Counselling Service by hosting a counsellor here one day a week
Patients registered at Grove Road Surgery can now see an NHS GP for medical advice, prescriptions and referrals by video using the LIVI app.This service is provided free on the NHS.
You can download the LIVI app to your mobile phone or tablet, at the App Store or Google Play. Or visit www.livi.co.uk for more information.
Extended Hours - Thursday Evening
We are now offering a mixture of telephone and routine face to face consultations between 6.30-7.30pm on a Thursday evening.
Extended Hours - Monday/Tuesday/Wednesday
We are now offering a blood clinic three mornings a week between 7.30-8.00am.
Try the new NHS App
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use Patient Access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp'
Community Connectors can offer support to help you find practical solutions to everyday issues and refer you to services, groups and activities for:
Health/Well-Being, Social Networks, Education/Training, Leisure Activities, Finance/Debt, Housing, Employment, Volunteering
If you would like to make use of our support, come and speak to your Community Navigator, Sophie.
Sophie will be here at Grove Road Surgery every Thursday.
Your GP can refer you, or you can refer yourself!
For more information: Community Connectors Information
NEW APPOINTMENT SYSTEM FROM 2nd JANUARY 2019
We are proud to support:
EVENING & WEEKEND APPOINTMENTS
You may have recently been offered an appointment at a Medical Practice to see a GP or other healthcare professional in the evenings or weekends. This is part of a new service offered by South Downs Health and Care (SDHC). SDHC is an organisation set up by the GP practices of Eastbourne, Hailsham and Seaford . It aims to improve the accessibility and sustainability of care you receive by providing a larger scale for operations that can span all practices. Evening and weekend appointments are now available to book via Grove Road Surgery. In order to utilise one of these appointments, you will be required to give consent for access to your notes to both read and add to them. This will ensure continuity and safety despite the likelihood that you will be seen in a different practice by a clinician who is new to you. Because the service has just begun, please bear with us while increase the availability of these appointments over the coming months.
Newsletter - Please click on the link below to sign up for our quarterly newsletter.
Virtual Patient Participation Forum
Grove Road Surgery has an active Patient Participation Group (PPG). This group is made up of a maximum of 12 patients primarily because of limited meeting space but also to help keep meetings properly focussed.
The group is very keen to get input from as many people as possible to ensure that it can represent patients’ views and interests as accurately as possible. To this end a Virtual Patient Participation Forum (VPPF) is planned and work is in progress on the detailed working arrangements.
A dedicated email address – email@example.com - has been set up to allow all patients to communicate directly with the PPG on a confidential basis as a member of the VPPF. Please email this address if you would like to join the VPPF. Feel free to provide any thoughts you may have on how you think this should work. This email account will only be accessible to a limited number of members of the PPG. By communicating with this email address you will be giving those people permission to communicate with you by email unless you specifically state that you do not wish this.
(Site updated 21/01/2021)