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Patient Leaflets - Guidance Documents / Practice Policies, Protocols and Procedures

The following list is an extract of the practices policies and procedures and is not an exhaustive list. If you have any suggestions ofThe what additional documents you feel should be included please let us know.


As you can see the list is in prepared in alphabetical order for ease of purpose. 


New documents will be added to this list, so it is advisable to check this page frequently for any updates. Existing documents will also be amended as required.


Access to Medical Records

Access to Medical Records Request  You and Your Medical Records - NHS Choices 

Access to Medical Reports/Records and Data Protection

Access to Medical Reports/Records and Data Protection policy 

Advanced Directive / Living Will

Patient Leaflet    Practice protocol 

Being Open Policy/Duty of Candour

Practice policy 

Chaperone Policy

Practice policy

Charges for Medical and Other Private Work

List of Fees and Charges     Fees Policy    Patient Fees Leaflet

Complaints Procedure

Patient Leaflet Complaints    Practice Procedure     Complaints form including 3rd Party Consent  


Practice Policy including Staff Policy       Practice Policy (Teenagers)     Patient Data Policy 


Consent Protocol

Data Protection Act Policy

Practice Policy     Use of Personal Information      ICO - Guidelines to Data Protection 

Dignity and Respect Policy

Practice Policy

Equal Opportunities / Anti-Discrimination Policy

Practice Policy   Practice Policy (non staff)    Practice Policy (staff)

Equipment Maintenance Policy

Practice Policy

Freedom of Information

Practice Policy

NB. If you would like more information on any services please follow these guidelines in your request.

Patient leaflet     Practice Policy

Guide Dogs / Hearing Dogs Policy

Practice Policy

Health and Safety

NB. Individual documents are available on-line as there are numerous individual policy dosumnets that make up out H&S requirements, i.e infection control, managing clinical waste, COSHH, RIDDOR and Risk Assessments, to name but a few. Please ask if you would like access to any of these.

Learning Disabilities - Identification Protocol

Practice Policy

Looked After Children Policy

Practice Policy

Medication Review Policy

Practice Policy

Mental Capacity Act Policy

Practice Policy

Military Veterans Treatment Priority Protocol

Practice Policy

New Patient Registration Policy

Practice Policy

Patient Access to Clinical System ( on-line )

NB - This is new development and will be updated as new guidelines are produced / released by the Department of Health.

Practice Policy

Patient Participation Group Constitution

PPG Constitution 2017

Patients Charter

Patient Charter

Safeguarding Children Policy

Please ask the Practice Manager if you require information on this policy.

Statement of Purpose

Care Quality Commission - Statement of Purpose (Summary of the Practice Document)

Violence and Aggression Policy

Practice Policy       

Vulnerable Adults Policy

Practice Policy









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