Welcome to Grove Road Surgery
Please see 'Further Information' for the history of our practice and the services we offer.
We are pleased to have been rated as "Good" in all areas by the Care Quality Commission.
NEW APPOINTMENT SYSTEM FROM 2nd JANUARY 2019
EVENING & WEEKEND APPOINTMENTS
You may have recently been offered an appointment at a Medical Practice to see a GP or other healthcare professional in the evenings or weekends. This is part of a new service offered by South Downs Health and Care (SDHC). SDHC is an organisation set up by the GP practices of Eastbourne, Hailsham and Seaford (https://southdownshealthandcare.co.uk/p/member-practices/). It aims to improve the accessibility and sustainability of care you receive by providing a larger scale for operations that can span all practices. Evening and weekend appointments are now available to book via Grove Road Surgery. In order to utilise one of these appointments, you will be required to give consent for access to your notes to both read and add to them. This will ensure continuity and safety despite the likelihood that you will be seen in a different practice by a clinician who is new to you. Because the service has just begun, please bear with us while increase the availability of these appointments over the coming months.
Self Care Week
12-18 November 2018
"Empowering people with the confidence and information to look after themselves when they can, and visit the GP when they need to, gives people greater control of their own health and encourages healthy behaviours that help prevent ill health in the long-term. In many cases people can take care of their minor ailments, reducing the number of GP consultations and enabling GPs to focus on caring for higher risk patients, such as those with comorbidities, the very young and elderly, managing long-term conditions and providing new services."
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FLU VACCINATION CLINICS - BOOK WITH YOUR GP NOW
UPDATE ON FLU VACCINATION
The current recommendations for the 2018/19 seasonal flu vaccination programme are
1. All patients aged over 65 years should be offered aTIV (adjuvanted Trivalent Influenza Vaccine)
2. All patients aged 64 years and under in a clinical risk group should be offered a QIV (Quadrivalent Influenza Vaccine)
We can confirm that for 2018/2019 our Saturday morning flu vaccination clinics will be 22nd September and 27th October. Along with numerous midweek clinics for children and adults - dates to be confirmed.
Help us, so we can help you
The surgery purchases flu vaccines on your behalf so please have your vaccine with us.
GP surgeries run like businesses and in order to survive, the flu vaccine programme helps generate income by meeting NHS England targets. If that money goes elsewhere, surgeries struggle to survive and can no longer offer the service. When we vaccinate you against flu we also obtain vital data that is necessary for your medical record and care. If you choose to go elsewhere for your vaccine such as a pharmacy or supermarket, we cannot gather this information, and they do not gather this for us, so please book in here. We work fast and are practiced in vaccinating you, informing you of updates required and gathering data so this does not take long. This saves all of us a lot of additional work and crucially, also saves on valuable appointments.
We will also advise you at the same time if you are eligible to be vaccinated against pneumonia and can offer to do this at the same time.
If you are eligible for the free flu vaccine, please book your vaccine at the surgery and help us gather your data and ensure your health is up to date all in one appointment. Have your flu vaccine in an environment that you know, with clinicians and staff you know and where we have your FULL medical records immediately to hand.
We have not asked ANY pharmacy or supermarket to give you the flu vaccine on our behalf or gather vital medical updates.
You are NOT doing us a favour, or saving us time by having your flu vaccine somewhere else.
The pharmacies and supermarkets are NOT doing us a favour by giving you the vaccine. Quite the opposite.
Pharmacies and supermarkets do not have access to your FULL medical record/history
ARE YOU ELIGIBLE:
2018/19 the following are eligible for flu vaccination:
People aged from 6 months to less than 65 years of age with a serious medical condition such as:
chronic (long-term) respiratory disease, such as severe asthma, chronic obstructive pulmonary disease (COPD) or bronchitis
chronic heart disease, such as heart failure
chronic kidney disease at stage three, four or five
chronic liver disease
chronic neurological disease, such as Parkinson’s disease or motor neurone disease, or learning disability
splenic dysfunction or asplenia
a weakened immune system due to disease (such as HIV/AIDS) or treatment (such as cancer treatment)
morbidly obese (defined as BMI of 40 and above)
All pregnant women
Frontline Health & Social Workers
all those aged two and three(but not four years or older) on 31 August 2018
all children in reception and school years 1, 2, 3, 4 and 5
Children aged 4 years BEFORE the 1st September 2018 are vaccinated as part of the school vaccine program. WE DO NOT VACCINATE THESE CHILDREN. We are not contracted to do so, therefore not funding to vaccinate. HOWEVER, any child aged 4 years in any AT RISK category, can be vaccinated at surgery as we are contracted to do this and we are funded for vaccinating. The school vaccine programme notify parents of school clinic dates, plus any catch up clinics. Please do NOT miss these vaccine dates. We are unable to help if you do.
If you are not eligible for the free flu vaccine, the surgery can offer this at the discounted price of £5.00 per vaccine subject to availability, but please state at the time of booking your appointment that this is for a private vaccine. Payment will be expected at your appointment.
Virtual Patient Participation Forum
Grove Road Surgery has an active Patient Participation Group (PPG). This group is made up of a maximum of 12 patients primarily because of limited meeting space but also to help keep meetings properly focussed.
The group is very keen to get input from as many people as possible to ensure that it can represent patients’ views and interests as accurately as possible. To this end a Virtual Patient Participation Forum (VPPF) is planned and work is in progress on the detailed working arrangements.
A dedicated email address – email@example.com - has been set up to allow all patients to communicate directly with the PPG on a confidential basis as a member of the VPPF. Please email this address if you would like to join the VPPF. Feel free to provide any thoughts you may have on how you think this should work. This email account will only be accessible to a limited number of members of the PPG. By communicating with this email address you will be giving those people permission to communicate with you by email unless you specifically state that you do not wish this.
(Site updated 30/01/2019)